Shipping Policy
1. Shipping Locations
ZahyoX ships within the US. Our products are shipped from multiple warehouses located in the United States, China, and Germany.
2. Shipping Methods
ZahyoX uses a variety of shipping methods, including Amazon Fulfillment, FedEx, UPS, DHL, USPS, and SF Express to deliver our products. The shipping method used will depend on the destination and the item(s) being shipped.
3. Shipping Times
Shipping times will vary depending on the destination and the shipping method used. Most orders will be processed and shipped within 24 hours. Please note that shipping times are estimated and may be subject to delays due to holidays, weekends, and other unforeseen circumstances.
4. Shipping Fees
Shipping fees will vary depending on the destination and the shipping method used. Shipping fees will be calculated and displayed at checkout before the order is placed.
Shipping rates
| Shipping Zone | Service | Timeframe | Price |
|---|---|---|---|
| Contiguous US | Standard | 3-5 business days | Free for orders $49+ $3.99 under $49 |
| Contiguous US | Express | 2-3 business days | $2.99 on orders $49+ $6.99 under $49 |
| Germany | Standard | 3-5 business days | Free for orders $49+ $3.99 under $49 |
5. Tracking Information
Tracking information will be provided via email once the order has been shipped. You can also check the status of your order by Tracking Order.
6. Delivery
The recipient is responsible for receiving the package, please ensure that the delivery address is correct and that someone will be available to receive the package. If the package is returned to us due to an incorrect or incomplete address, or if the recipient is not available to receive the package, the customer will be responsible for any additional shipping fees.
7. Customs and Import Taxes
Please note that international shipments may be subject to customs and import taxes. The recipient is responsible for paying any customs or import taxes that may apply. ZahyoX is not responsible for any customs or import taxes that may be imposed on international shipments.
8. Sale Tax
All prices listed on our website are in US Dollars and inclusive of sales tax. The amount you see is the amount you pay, with no additional sales tax added at checkout.
If you have any questions or concerns regarding the shipping policy, please contact us at alwaysanswers@zahyox.com